Scott Lyman, CIC

Agency Partner / Agent

Email

906-485-5544


Scott entered the insurance business in 1982 after graduating from the University of Minnesota-Duluth. He worked for a large insurance company for the first ten years of his career, then joined Iron Range Agency in 1992 where he has worked as one of our Agents ever since. Scott is a Certified Insurance Counselor (CIC) who specializes in all types of Personal and Commercial insurance. Scott resides in Ishpeming with his wife, Kathy.

Tracy Magnuson, CIC, CISR

Agency Partner / Agent

Email

906-485-5544


Tracy is a graduate of Ishpeming High School and Northern Michigan University. She joined Iron Range Agency in 1993. She is a Certified Insurance Counselor & Certified Insurance Service Representative who specializes in Commercial Insurance. She resides in Ishpeming with her family.

Jill Stagliano, CIC, CISR

Agency Partner / Agent, Personal & Life Insurance, Claims Manager

Email

906-485-5544


Jill is our Personal Lines Department manager and Claims Administrator. She has earned a Certified Insurance Service Representative (CISR) designation as well as the highly respected Certified Insurance Counselor (CIC) designation. Serving insurance clients since 1974 Jill is dedicated to making sure each and every client is treated with respect and provided the ultimate in customer service. Jill serves as the Treasurer of the Negaunee Township Community Center Board, does some volunteer work for the Ishpeming Beautification committee and the Ishpeming Business Association. In her spare time Jill enjoys crafting, camping, kayaking and spending time with her grandchildren. She is a lifelong resident of Negaunee where she lives with her husband and Golden Retriever.

Coleen Pepin

Agency Partner, Office & IT Administrator

Email

906-485-5544


Coleen joined Iron Range Agency in May of 1982 after graduating from Ishpeming High School with honors. She became an agency partner in 2015. Coleen manages finance, technology and day-today agency administration. She is a member of the Ishpeming Kiwanis Club, and is active at her church. She recently began volunteer work with the Ishpeming Beautification Committee and Ishpeming Business Association. She enjoys reading, gardening, camp and family time. Coleen lives west of Ishpeming with her family and pets.

Thomas R. Edmark, CIC

Senior Executive Advisor / Agent

Email

906-485-5544


Tom has been involved in the insurance industry as an agent since 1978. He is a graduate of Washington State University having moved to the Upper Peninsula in 1977. Tom purchased Iron Range Agency in 1988 and in addition to being agency principal is involved with agency administration and commercial lines sales and service. Tom is very active in the community having served on the boards of directors of many organizations, most recently as Chair of the Lake Superior Community Partnership. He is a Certified Insurance Counselor (CIC). Tom has three sons and resides in West Ishpeming with his wife Shannon and their lab, Marlee.

Jackie Bessner, CIC

Agent/Account Manager, Commercial & Life Insurance

Email

906-485-5544


Jackie joined Iron Range Agency in 2013 after many years specializing in personal insurance. She graduated from Westwood High School, attended Northern Michigan University and is a graduate of Sawyer College of Rhode Island. She earned her Certified Insurance Counselor (CIC) designation in 2014, and is specializing in commercial insurance. She lives in Ishpeming Township with her husband Brad and enjoys spending time with her friends and family.

Nicole Jacobson, CISR

Agent/Account Manager, Personal Insurance

Email

906-485-5544


Nicole joined Iron Range Agency in 2004, earning her agent’s license in 2005. She is a Certified Insurance Service Representative, primarily working with Personal Insurance. Nicole resides in Ishpeming with her family.

Chelsey Poirier, CISR

Agent/Account Manager, Personal Insurance

Email

906-485-5544


Chelsey is a graduate of Ishpeming High School. She joined Iron Range Agency in 2014. Chelsey is a Certified Insurance Service Representative specializing in Personal Insurance products. She enjoys spending time at camp on the Dead River Basin in the summer. Chelsey resides in Ishpeming with her family.

Jolene LaFreniere, CISR

Agent/Account Manager, Personal & Life Insurance

Email

906-485-5544


Jolene is a graduate of Negaunee High School. She joined Iron Range Agency in 1997 and has worked in the insurance industry for over 30 years. She is a Certified Insurance Service Representative, specializing in Personal Insurance. Jolene enjoys traveling and spending time with her family and friends. She is married and has 2 daughters and 2 grandsons.

Bridget Uren, CISR

Agent/Assistant Manager Personal & Life Insurance

Email

906-485-5544


Bridget is a graduate of Westwood High School and attended Northern Michigan University. She joined Iron Range Agency in 1993. Bridget is a Certified Insurance Service Representative who specializes in Personal Insurance. In addition to her Michigan property and casualty insurance license, Bridget also holds a life and health license. She resides in Ishpeming with her husband and two sons.

Daniel S. Lyman

Agent/Account Manager, Personal & Life Insurance

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Dan joined Iron Range Agency in 2015 after spending 4 years with a large insurance company as a Customer Service Agent. He is an Ishpeming High School alumni and graduated cum laude from Northern Michigan University with a degree in Marketing. He is a licensed property, casualty & life, agent and is pursuing his Certified Insurance Counselor (CIC) designation. Dan resides in Ishpeming with his wife Megan, and their dog Izzy.

Jacqueline Herman

Agent, Administrative Assistant

Email

906-485-5544


Jackie is a graduate of Ishpeming High School and NMU and worked for several years as a preschool teacher and assistant director at two daycare centers before joining the Iron Range staff in 2007. After working for several years as office administrative assistant, she also earned her Michigan Resident Agent’s License in August of 2015. Her duties include customer assistance, data processing as well as assisting the personal lines agents and office administrator with day-to-day tasks. Jackie lives in Ishpeming with her family, and is kept very busy with their four kids, three dogs, and two cats!

Sara Bjork

Agent, Reception & Data Entry

Email

906-485-5544


Sara was born and raised in Faribault, MN. After graduating High School in 2000, she joined the Army and trained to be a Generator Mechanic, and was assigned to the 125th FSB, Fort Riley, KS. This is where she met and married her husband, Ken. She has a strong belief that family comes first, so it was not hard for him to convince Sara to move to the UP in 2003 to be closer to his daughters Annie and Alyssa. Their daughter, Fara, was born in 2009. That makes three girls! She has learned that life happens fast, so she tries to enjoy each day. Sara joined the agency in July of 2016, and comes to the agency with prior insurance and customer service experience. She also has her State of Michigan resident producer license. She will be greeting you on the telephone and in person as well keeping our customer files up to date.